COVID-19 Update Notices

May 6th, 2020

The Cayman Islands Government has extended the closure of the islands through August 31, 2020. All guests with reservations to travel and stay on Grand Cayman through August 2020 will be receiving a full credit of your payment towards a future stay with no penalty; in the property you originally booked for up to 18 months of your original travel dates. Check the real-time calendar of your rental property on our site for availability, then call our toll free number at 888.208.8935 to reschedule your future stay.

No credit will be issued for rebooked dates that fall in a lower season. The December 15, 2020 – January 2, 2021 Christmas/New Years weeks are blacked out.

We will update this page based on new COVID-19 information, along with when the Cayman Islands will open its airports and policies towards guests arrival dates.

If you booked through HomeAway / VRBO / Expedia, please cancel your reservation directly through their sites. If you booked through Airbnb, please cancel your reservation directly through their site, as their policy may differ from the policy. Check the real-time availability on our site, and call our toll free number to reschedule your future stay.

If you purchased travel insurance please contact your insurance provider regarding their policy coverage. If your insurance company needs documentation from to support your claim, we are happy to assist with those requests.

We will continue to provide you with important information to assist you with rescheduling your Cayman Vacation. We appreciate your patience, support and look forward to assisting to rebook your trip, so that you can enjoy a well deserved beautiful vacation in the Cayman Islands.