Standard Cancellation Policy
For cancellations more than 60 days prior to arrival, the deposit will be applied toward a future rental in the same property for up to 1 year of the original arrival date. If the deposit is not applied to a future rental within 1 year, the deposit is forfeited.
For cancellations within 60 days of arrival, 50% of the TOTAL RENT will be applied toward a future rental in the same property for up to 1 year of the original arrival date. If this amount is not applied to a future rental within 1 year, it will be forfeited.
A cancellation fee of $100.00 applies to all cancellations.
The December 18 – January 3 Christmas and New Year weeks are non-refundable. We strongly recommend purchasing Trip Insurance if you are renting during these holiday weeks. Christmas and New Year weeks are also not eligible to be used to re-book cancelled dates.
Un-used nights are not refundable once you are on island. We are not responsible for refunds due to date changes made by airlines, cancelled flights, mechanical problems, inclement weather or flight schedule errors made by the rental party and/or airlines.
We highly recommend purchasing Trip Insurance to indemnify the risk of trip cancellation or interruption.
Guests purchasing trip insurance understand that purchasing trip insurance and filing a claim with the insurance company to recover their paid rental amount, will be in lieu of applying credit towards a future stay. Trip insurance is available directly through CaymanVacation.com.
Pandemic Cancellation Policy
In the event of a declared Pandemic or Epidemic, which prevents reasonable travel to the destination, the deposit and or full rental amount will be applied toward a future stay in the same property for up to 18 months from the original travel date. Or the deposit and or full rental amount will be refunded, less a 3.5% processing and administration fee. This applies to all reservations made on or after July 15, 2020.
We offer Travel Guard vacation trip insurance. The cost of the trip insurance is very affordable, which can cover your total travel costs including your accommodations and your airfare. If you break down the insurance coverage by the number of people and number of days for your travel, it is an outstanding value. For full details on the policy coverage see www.caymanvacation.com, and click on the Travel Guard logo on the lower center of the main website page.
For full details on the policy coverage, see Travel Guard Trip Insurance.